Me, Myself, I - a question of identity for agentic and sovereign AI

Proving identity used to be giving "just enough assurance" to mitigate the risk of a transaction. Agentic AI demands an improved notion of 'who is the…

Oct 31 • 

Ian Jindal

1

August 2025

Sovereign AI - a holiday example

With family road-trip in progress, a worked example of Agentic and Sovereign AI to show the differences. The question isn't how AI can help, but rather…

Aug 15 • 

Ian Jindal

1

Agentic AI in Retail: True Agency Requires Customer Sovereignty

The Current State: Efficiency Disguised as Agency. When will the value switch to the consumer, rather than the seller? A mono-post this week on whether…

Aug 8 • 

Ian Jindal

3

July 2025

Decadian shifts in retail

100x the ad money chasing 6x the income with 12x the ads. Thinking about ad performance leads to questions about a decadian shift in retail as sectors…

Jul 31 • 

Ian Jindal

Morbidly obese?

Recipe pages bloated to game search engines. Adipophilia now stalks product pages. We'll look at bloviated pages, and tsundoku... all in no particular…

Jul 18 • 

Ian Jindal

1

Regent Street Masterplan, Connected TV, London links... in no particular order.

How do we redevelop the premium retail heart of a global city? The dissolving/merging business models in Connected TV and Streaming. Some links and…

Jul 11 • 

Ian Jindal

Velvet Rope Retail

From nightclubs and bouncers to a growing feature in retail's most desirable streets. What, why? Queues outside stores. Plus RetailCraft podcasts…

Jul 4 • 

Ian Jindal

3

June 2025

RetailCraft 58: "Share of stomach" - Timo Boldt of Gousto

In this short, sharp RetailCraft conversation, Ian Jindal chats with Timo Boldt, founder and Chief Executive of recipe-box innovator Gousto, to explore…

Jun 30 • 

Ian Jindal

18:37

Normcore to MermaidCore; IPR and Capital in Tariffland; RetailCraft update and links

"You have shifted from Normcore to Dadcore", opined CostCentre#1. Is it a compliment? It's not. A look at post-tariff intellectual capital moves…

Jun 8 • 

Ian Jindal

1

May 2025

RetailCraft 57: "1300 entrepreneurs" - in conversation with Oskar Jacobsson, Director Customer Solutions, ICA Gruppen

What happens when one of the Nordics’ largest grocery retailers empowers 1,300 local entrepreneurs under a single national brand?

May 26 • 

Ian Jindal

41:28

April 2025

RetailCraft 56: "Let it Bloom" - in conversation with Philipp Andree, Chief Commercial Officer at Douglas

What does it take to be the number one premium beauty retailer both online and in-store across 22 countries?

Apr 21 • 

Ian Jindal

34:13

"Age of Insecurity" - tariffs, realignment, 'slowbalization'

In a week that's felt like a year, a zoomed-out look at the tariffs' impact on retailers' thinking; Tsonduku section; recent activities... all in no…

Apr 8 • 

Ian Jindal