Archive - In No Particular Order from Ian Jindal

Velvet Rope Retail

From nightclubs and bouncers to a growing feature in retail's most desirable streets. What, why? Queues outside stores. Plus RetailCraft podcasts…

23 hrs ago •

June 2025

RetailCraft 58: "Share of stomach" - Timo Boldt of Gousto

In this short, sharp RetailCraft conversation, Ian Jindal chats with Timo Boldt, founder and Chief Executive of recipe-box innovator Gousto, to explore…

Jun 30 •

18:37

Normcore to MermaidCore; IPR and Capital in Tariffland; RetailCraft update and links

"You have shifted from Normcore to Dadcore", opined CostCentre#1. Is it a compliment? It's not. A look at post-tariff intellectual capital moves…

Jun 8 •

May 2025

RetailCraft 57: "1300 entrepreneurs" - in conversation with Oskar Jacobsson, Director Customer Solutions, ICA Gruppen

What happens when one of the Nordics’ largest grocery retailers empowers 1,300 local entrepreneurs under a single national brand?

May 26 •

41:28

April 2025

RetailCraft 56: "Let it Bloom" - in conversation with Philipp Andree, Chief Commercial Officer at Douglas

What does it take to be the number one premium beauty retailer both online and in-store across 22 countries?

Apr 21 •

34:13

"Age of Insecurity" - tariffs, realignment, 'slowbalization'

In a week that's felt like a year, a zoomed-out look at the tariffs' impact on retailers' thinking; Tsonduku section; recent activities... all in no…

Apr 8 •

RetailCraft 55: "Clean Lines" - in conversation with Giovanni Lepori, Rothy's VP Global Retail

In this episode of RetailCraft, Ian Jindal speaks with Giovanni Lepori, Vice President of Global Retail at Rothy’s, from the brand’s flagship store in…

Apr 6 •

28:24

March 2025

RetailCraft 54: "You just go faster" - in conversation with Joel Natale, Chief Commercial Officer, Rapha

You Just Go Faster: Cycling, Community and Commerce with Rapha's CCO

Mar 2 •

36:37

January 2025

They shone brightly

A partial list of shuttered New York stores that were once exemplars. Allure, Amazon 4-star, Intersect by Lexus, Rebecca Minkoff, Ferragamo, Samsung837…

Jan 4 •

November 2024

RetailCraft 53: "Rethink, reimagine, renew" - in conversation with Gertin Schraa, Head of Sustainable Sales, Dyson

Ian Jindal speaks with Gertin Schraa Head of Sustainable Sales at Dyson, about the company's heritage, innovative approach to sustainability, and the…

Nov 10, 2024 •

37:22

October 2024

RetailCraft 52: "Can we change an industry?" - in conversation with Alec Mills, co-founder of DAME

In this episode, Ian Jindal speaks with Alec Mills, co-founder of Dame, about the journey of creating sustainable and toxin-free period products.

Oct 15, 2024 •

44:07

July 2024

RetailCraft 51: "Get more out of life" - in conversation with Paul Hornby, Digital Customer Experience Director at the Very Group

Summary Paul Hornby, Digital Customer Experience Director at The Very Group (owner of very.co.uk and other brands) joins Ian Jindal and Georgia Scott to…

Jul 29, 2024 •

47:26

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