Archive - In No Particular Order from Ian Jindal

Sovereign AI - a holiday example

With family road-trip in progress, a worked example of Agentic and Sovereign AI to show the differences. The question isn't how AI can help, but rather…

Aug 15 •

Agentic AI in Retail: True Agency Requires Customer Sovereignty

The Current State: Efficiency Disguised as Agency. When will the value switch to the consumer, rather than the seller? A mono-post this week on whether…

Aug 8 •

July 2025

Decadian shifts in retail

100x the ad money chasing 6x the income with 12x the ads. Thinking about ad performance leads to questions about a decadian shift in retail as sectors…

Jul 31 •

Morbidly obese?

Recipe pages bloated to game search engines. Adipophilia now stalks product pages. We'll look at bloviated pages, and tsundoku... all in no particular…

Jul 18 •

Regent Street Masterplan, Connected TV, London links... in no particular order.

How do we redevelop the premium retail heart of a global city? The dissolving/merging business models in Connected TV and Streaming. Some links and…

Jul 11 •

Velvet Rope Retail

From nightclubs and bouncers to a growing feature in retail's most desirable streets. What, why? Queues outside stores. Plus RetailCraft podcasts…

Jul 4 •

June 2025

RetailCraft 58: "Share of stomach" - Timo Boldt of Gousto

In this short, sharp RetailCraft conversation, Ian Jindal chats with Timo Boldt, founder and Chief Executive of recipe-box innovator Gousto, to explore…

Jun 30 •

18:37

Normcore to MermaidCore; IPR and Capital in Tariffland; RetailCraft update and links

"You have shifted from Normcore to Dadcore", opined CostCentre#1. Is it a compliment? It's not. A look at post-tariff intellectual capital moves…

Jun 8 •

May 2025

RetailCraft 57: "1300 entrepreneurs" - in conversation with Oskar Jacobsson, Director Customer Solutions, ICA Gruppen

What happens when one of the Nordics’ largest grocery retailers empowers 1,300 local entrepreneurs under a single national brand?

May 26 •

41:28

April 2025

RetailCraft 56: "Let it Bloom" - in conversation with Philipp Andree, Chief Commercial Officer at Douglas

What does it take to be the number one premium beauty retailer both online and in-store across 22 countries?

Apr 21 •

34:13

"Age of Insecurity" - tariffs, realignment, 'slowbalization'

In a week that's felt like a year, a zoomed-out look at the tariffs' impact on retailers' thinking; Tsonduku section; recent activities... all in no…

Apr 8 •

RetailCraft 55: "Clean Lines" - in conversation with Giovanni Lepori, Rothy's VP Global Retail

In this episode of RetailCraft, Ian Jindal speaks with Giovanni Lepori, Vice President of Global Retail at Rothy’s, from the brand’s flagship store in…

Apr 6 •

28:24

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